Technology Enabled Care: National Government Agencies - FarrPoint
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Technology Enabled Care: National Government Agencies

Digital Telecare Strategy

Technology Enabled Care: National Government Agencies

Currently, most telecare systems are reliant on phone landline – these need to change to a digital alternative before 2025. Read on to find out how FarrPoint is helping multiple National Agencies with the digital telecare rollout

Background

Telecom providers will be permanently switching off support for analogue communications networks by 2025. be These technologies have provided the backbone of organisations’ communications for decades and now with the imminent 'Switch Off', all these analogue services must be digitised before 2025. Currently, most telecare systems are reliant on phone landline – these need to change to a digital alternative before the looming deadline.

This large undertaking has allowed organisations to consider how upgrading their technology estate could improve the reliability and efficiency of existing telecare services. The Analogue Switch Off has allowed organisations to develop new and improved technology-enabled care services using capabilities of digital technology. Including a move to more proactive, preventative, and user-focussed telecare services. Telecare providers are also actively investigating how to integrate other technology developments, such as smart devices in the home, IoT and wearables.

Requirements

FarrPoint has been appointed by multiple National Government Agencies to provide practical and strategic support organisations with the operational aspects of implementing the technology change and to determine “what next” in terms of developing telecare services that make full use of the new digital telecare technology. FarrPoint was selected due to its in-depth understanding of care technology. In addition, the team were able to bring the experience of delivering large scale technology change in other areas of the public sector.

In parallel with telecare developments, there is an increasing range of telehealth services also being developed. Combined with the drive to integrate health and care from an organisational perspective, this means that the longer-term goal for digital transformation must be to integrate telehealth and telecare to provide a single person-centred service.

Our Approach

The two main elements of the FarrPoint’s Technology Enabled Care engagements have been:

Practical support:

Assisting with operational aspects of implementing the technology change from analogue to digital systems – bringing experience from our other public sector projects, including Cyber Security expertise.

Strategic support:

Helping organisations determine “what next” in terms of developing telecare services that make full use of the new digital telecare technology and other digital technologies, such as IoT and consumer smart devices.

Outcomes and Tangible Results

FarrPoint’s Technology Enabled Care projects have provided:

Business or organisational benefits brought by FarrPoint’s Technology Enabled care projects:

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