There is no surprise that public sector organisations in the UK are under a lot of pressure to manage the increasing demand for children’s social care services. With COVID-19, this demand grew even higher. So are there any alternative measures local authorities could take to meet the demand? Could technology be the answer?
The demand for social care services is as high as ever before. Local authorities face external pressures to create a social service that can support their new and existing users. The COVID-19 crisis has added additional strain to already existing budget and supply challenges. According to FarrPoint's director Richard Parkinson, technology can help increase capacity in children's social care, but it won't fix all existing problems. "Social care is, and always will be, a people focussed service – so the role technology needs to play is in helping you make the best use of the people you have."
Watch the latest webinar where the panel of experts, including Richard Parkinson, discussed the pressures currently faced by social care systems, how to address the current skills gaps in the sector and how moving to an outcomes-based model will benefit end-users of a system. You can also read the latest blog we published together with Bloom Procurement Services.
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