DEADLINE EXTENDED: 9th of January 2024
About the 2024 Connectivity Survey
The (this will open in a new window)2024 FarrPoint survey primarily focuses on connectivity priorities and barries within UK local authority areas, but also explores the role of digital champions, digital adoption and smart technologies. This independent and anonymous study aims to gather feedback from public sector digital teams and we hope the report will help them use these insights to make future decisions.
Your participation in this survey will contribute valuable insights to our understanding of the digital landscape within UK local authority areas.
For UK Local and Combined authorities Digital / Conectivity teams
Start the survey
The survey answers should take no longer than 20 mins of your time.
Last Year's FarrPoint Connectivity Survey Report
The comprehensive findings from the 2023 survey provided understanding of the priorities regarding fixed and mobile connectivity, along with crucial insights into the barriers hindering progress. To read the report in full click here.

Some of the key finding included:
- Almost all surveyed councils (97%) believed their organisation recognised the priority of digital connectivity and the fundamental role it plays in their area’s competitiveness.
- Only 43% of councils who responded have an up-to-date digital connectivity strategy, with around 12% having no digital connectivity strategy at all.
- The majority of councils (60%) want to ensure their area is fully covered by 4G first before investing more in 5G.
- 100% of responding councils felt at least reasonably well informed about digital connectivity coverage in their area.
- 80% of respondents were unsure how improved connectivity can reduce carbon emissions.
- Many councils are under-prepared for the forthcoming telecoms switch-offs, with more than 1 in 4 having no plans in place.
- Only 43% of local authorities had deployed smart places technologies – such as Internet of Things – in their area, with 1 in 4 still questioning the benefits.
- Lack of funding from central government is seen by councils as the biggest barrier to improving connectivity, closely followed by deployment issues.
- All respondents agreed that gigabit-enabled broadband plays a vital role in enabling their region to remain competitive, with nearly all respondents believing their organisation has a role to play in ensuring gigabit is delivered in their area.
Get in touch
To discuss the survey in more depth or to explore how FarrPoint can enhance your digital strategy, get in touch.