Our Technology-Enabled Care (TEC) services help care providers plan and implement digital technology within their care offerings. We help organisations identify how technology can improve their care services and how to deliver them.
Historically, digital technology has not been widely deployed by care providers. Many services have been, or are still, relying on analogue telephone technology that is due to be switched off in 2025. This shift to digital technology brings many challenges that care providers have not previously had to face: data protection, cybersecurity, complex system management and operational change. However, the shift also provides a huge opportunity to transform care services, using digital technology and making better use of data to deliver new services, introduce personalised, preventative and proactive offerings, and improve service quality and efficiency.
Our Technology Enabled Care services help care providers who are planning or implementing digital technology within their care offerings. We help organisations identify how technology can improve their services and how to deliver them. We are independent, meaning that our Consultants can cut through the hype and focus on identifying solutions that deliver true benefits to service providers and service users. We develop technology strategies accompanied by clear plans detailing the steps organisations need to complete to implement them.
Our Digital Enablement service assists organisations through technology change. We work alongside clients to guide them through the process of planning and implementing Technology- Enabled Care solutions.
Our Digital Enablement service is currently being used to support many telecare providers through the process of moving to digital solutions to respond to the analogue telephony switchoff.
We provide pragmatic, practical support in areas such as technology choice, solution design, cybersecurity, data protection, testing, and operational change.
Estimated project duration: 2-3 month
Service Transformation helps organisations identify how technology can improve their care services and how they deliver them. Services can be improved by making better use of your existing solutions, or by investing in new solutions. There are many new technologies available in the marketplace, with more being offered every day. Our independent advice means we can cut through the hype and focus on identifying those that deliver true benefits. We develop technology strategies and business cases accompanied by clear plans detailing the steps organisations need to complete to implement them.
Estimated project duration: 1-2 months
An example of project objectives
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